Shijin Prasad R S
Email: shijinprasad2000@yahoo.co.in
Mobile: 00971501560986
Overall Experience – 5 + Years of Experience in IT Administration
Having good knowledge and experience in Windows 2000/2003/2008, XP/Vista/7 installation, Upgrades/Migration, Troubleshooting, System Administration, system recovery Performance Management.
Currently working with Coldwell Banker, Dubai as Senior IT Specialist, providing technical support on Microsoft Windows platform & Avaya Enterprise System. Presently handling IT of 2 offices under our Company. Having good knowledge and experience in Windows 2000/2003 Server, 9x/2000/XP; HP Servers (Compaq Proliant ML370); Storage Server (Nasserver), Tape Backups; Basic experience in AVAYA Enterprise; Configured and implemented own Storage Server (4TB) using Open filer; Firewall Configuration/Bandwidth Monitoring (using IPCop, ISA, Cisco ASA 5510); Active Directory; ERP Software(VDolphin; HR Chronicle, MS Dynamic Great Plains); Google Apps; Access Control (In sourced and managed B-Flex Finger print Attendance System); Basic Knowledge and experience in VB & VB.net Software programming.
Specialized Skills
Windows Administration
· Handled Servers (Compaq Proliant ML370)
· Handled Operating System – Windows 2000/2003/2008 Server, 9x/2000/XP
· Handled Server Backup using Tape Drives – LT0 Ultrium3
· User administration; Active Directory; Update system as soon as new version of OS, application software,
Anti virus comes out; Troubleshooting any reported problems, Maintained/monitored system performance;
Networking and connectivity; Keeping the network up and running
· Hardware Configuration (Plotters, Printers, scanners, Servers, Desktops, Laptops etc); Handled D Link
wireless Adapters; Handled Blackberry, Iphones (to configure official mail).
· Creating and Administering machines and Users using Group Policy Objects
· Deploying Software’s using Group Policy to Appropriate Machines and Users
· Handled installation and maintenance of LAN, WAN and VPN
· Have good knowledge on RIS, DNS, DHCP, ftp, http etc
· Knowledge in configuring POS machine, POS printers etc
Storage Administration
· Storetech Nasserver Storage Administration
· Configured and implemented own Storage Server (4TB) using Openfiler
VOIP System
AVAYA Enterprise system administration
Database Administration
MS SQL Server
· Implementation
· Backup and Restore
· Scheduling Auto Backup, SQL and PLSQL
· User Management
· Table space Maintenance
· Basic knowledge in Oracle 8i, MySQL 5.0
ERP & CRM Administration
· Visual Dolphin, HR Chronicle, Microsoft Dynamic GP, Sugar CRM
Security and Privacy
· Cisco ASA 5510 Firewall Monitoring
· IPCop Firewall Configurations/ Bandwidth Monitoring
· ISA Firewall Configurations/ Bandwidth Monitoring
Mail Server
· Google Apps
Web Services & Reporting tools
· IIS, Apache, WAMP, Crystal Report
Access Controls
· In sourced and Managed B-Flex Finger print Attendance System
Formal Training and Certification
· Done MCSA (Course) from Sanisoft, Deira, Dubai
· National Computer Academy Certified in MS Windows 2008 Server (NCSA Certified)
· National Computer Academy Certified in MS Windows Vista (NCSA Certified)
· National Computer Academy Certified in MS Windows 2000 Server (NCSA Certified)
· National Computer Academy Certified in MS Windows XP Pro (NCSA Certified)
· Project Management Concept Training from Virgitech Corporation FZE (Microsoft Golden Partner), Dubai
· PG-Diploma in Advanced Middleware Technology and Socket Communication from Keltron IT Education
Center, India
Employment History
COLDWELL BANKER, UAE
April 2009 – Till Date
Designation: Senior IT Specialist
Role : Server Administration, VOIP Administration, Desktop Support, Firewall Monitoring & ERP Support
Coldwell Banker®. The brand was founded in 1906 on a commitment to professionalism and customer service that remains the core of our business philosophy today. The nation’s oldest real estate organization and company's experience has helped make the dream of homeownership a reality for millions of families. Our website is a reflection of our belief in customer service and providing an exceptional real estate experience.
· Handling Operating System – Windows 2000/2003/2008 Server, XP
· Handling Servers (Compaq Proliant ML370); Tape Drives
Handling AVAYA Enterprise System (IP Telephone)
· Database Administration in MS SQL Server
· Security and privacy - Firewalls Configurations/ Bandwidth Monitoring (using Microsoft ISA, Cisco Firewall)
· User administration; Active Directory; Update system as soon as new version of OS, application software,
Anti virus comes out; Troubleshooting any reported problems, Maintained/monitored system performance;
Networking and connectivity; Keeping the network up and running; Hardware Configuration (Plotters,
Printers, scanners, Servers, Desktops, Laptops etc); Handled D Link wireless Adapters
· Creating and Administering machines and Users using Group Policy Objects
· Handled installation and maintenance of LAN, WAN and VPN
· Have good knowledge on RIS, DNS, DHCP, ftp, http etc
· Maintained positive relationships with hardware and software vendors, handled financial performance of IT
Department
· Preparing reports for Group Financial Head
· Managing Web Development and DTP team
· Maintain inventory of Company Asset
TRICORP GROUP, UAE
June 2009 – April 2010
Designation: Senior IT Administrator
Role : Server Administration, Desktop Support, Firewall Monitoring & ERP Support
TRICORP Group is group which include 7 companies in dubai (PROSPORTS International (for direct shopping), Country Hill International, Prografix - World Wide Golf, Sapphire Restaurant, Caffe di casa, St.Maxim's Restaurant, Tanyaz Jewellery).
· Handled Operating System – Windows 2000/2003/2008 Server, XP
· Handled Servers (Compaq Proliant ML370); Tape Drives
· Database Administration in MS SQL Server
· Security and privacy - Firewalls Configurations/ Bandwidth Monitoring (using IPCop and Cisco Firewall)
· User administration; Active Directory; Update system as soon as new version of OS, application software,
Anti virus comes out; Troubleshooting any reported problems, Maintained/monitored system performance;
Networking and connectivity; Keeping the network up and running; Hardware Configuration (Plotters,
Printers, scanners, Servers, Desktops, Laptops etc); Handled D Link wireless Adapters
· Creating and Administering machines and Users using Group Policy Objects
· Handled installation and maintenance of LAN, WAN and VPN
· Have good knowledge on RIS, DNS, DHCP, ftp, http etc
· Maintained positive relationships with hardware and software vendors, handled financial performance of IT
Department
· Preparing reports for Group Financial Head
· Managing Web Development and DTP team
· Maintain inventory of Company Asset
DEWAN ALEMARA ARCHITECTS & ENGINEERS, UAE
July 2008 – May 2009
Designation: IT Administrator
Role : Server Administration, Desktop Support, Firewall Monitoring & ERP Support
Dewan Architects & Engineers is client-oriented organization, have excelled in designing innovative buildings that are fresh & inspirational in design and function. The root of the organization dates back to 1971 with the setting up of the first office in Baghdad, Iraq, to be followed by the establishment of the UAE offices in Abu Dhabi and Dubai respectively.
· Handled Operating System – Windows 2000/2003/2008 Server, XP
· Handled Servers (Compaq Proliant ML370); Storage Server (Nasserver), Tape Drives; Configured and
implemented own Storage Server (4TB) using Open filer
· Database Administration in MS SQL Server, Oracle, PHPMyadmin
· Handled ERP Software like HR Chronicle, Mail server like Google Apps
· Team Management (scheduled project modules, monitored Developer team etc) of all office locations
(Dubai, Philippines); reports updates directly to IT Manager
· Security and privacy - Firewalls Configurations/ Bandwidth Monitoring (using IPCop)
· User administration; Active Directory; Update system as soon as new version of OS, application software,
Anti virus comes out; Troubleshooting any reported problems, Maintained/monitored system performance;
Networking and connectivity; Keeping the network up and running; Hardware Configuration (Plotters,
Printers, scanners, Servers, Desktops, Laptops etc); Handled D Link wireless Adapters
· Creating and Administering machines and Users using Group Policy Objects
· Handled installation and maintenance of LAN, WAN and VPN
· Have good knowledge on RIS, DNS, DHCP, ftp, http etc
· Maintained positive relationships with hardware and software vendors, handled financial performance of IT
Department
· Preparing MIS statements and reports for IT Manager, maintain inventory of Company Asset
MAWARIDE CONSULTANCY .Com FZ LLC, UAE
July 2007 – July 2008
Designation: System Administrator
Role: Server Administration, Desktop Support, GFI Web Monitoring & CRM Support
Mawaride.com is a growing portal providing recruitment solutions and career development opportunities to over 11,000 companies, 648,000 jobseekers... and still counting. Established in Dubai, United Arab Emirates, in 2004, Mawaride.com is headquartered in Dubai with offices spread across North Africa, South East Asia.
· Handled Operating System – Windows 2000/2003 Server, XP
· Handled (HP Proliant ML150, Compaq Proliant ML370, IBM)
· Database Administration of SQL SERVER, MySQL5.0
· Monitored and Managed Remote Server using VPN client
· Security & privacy-Firewall Configuration/Bandwidth Monitoring(ISA, GFI Web Monitor)
· User administration; Active Directory; Update system as soon as new version of OS, application software,
Anti virus comes out; Troubleshooting any reported problems, Networking and connectivity; Keeping the
network up and running; Hardware Configuration (Printer, scanner, Servers, Desktops, Laptops etc);
Handled D Link wireless Adapters, Cisco Ethernet Switches, Cisco IP Phones 7940 Series
· Handled installation and maintenance of LAN, VPN
· Have good knowledge on RIS, DNS, DHCP, ftp, http etc
· Web site management (uploads, bug management etc)
· Handled software: Group Email Marketing Software, In sourced and Managed B-Flex Finger print
Attendance System, CRM Administration & training of Sales personnel
· Team Management (scheduled project modules, monitored Developer team, providing deadlines etc) ,
reports updates directly to IT Manager
KELTRON, INDIA
June 2005 – June 2007
Designation: IT Engineer
Role: Server Administration, Application Implementation & MS SQLServer Database Administration
Keltron is one of the few companies in India which manufactures a wide range of electronic products starting from discrete components to sub assemblies to equipment and systems. This strength, combined with the technical man-power resource in research & development, product development, and turnkey project management
o Handled Operating System – Windows 2000/2003 Server, 9x/2000/XP
o Handled Servers (IBM, HP, COMPAQ)
o User administration; Update system as soon as new version of OS, application software, Anti virus comes
out; Troubleshooting any reported problems, Maintained/monitored system performance; Networking and
connectivity; DNS, DHCP etc
o Database Administration of SQLSERVER (Backup, restore), MySQL5.0
o Handled installation and maintenance of LAN, VPN
o Team Management (scheduled project modules, monitored Developer team, providing deadlines etc) ,
reports updates directly to IT Manager
o Prepared Software Proposals, AMC Plans, SRS, Software Guide etc
Projects Implemented
o All India Hajj Pilgrim Assistance System (Implemented Client-Server Application and MS SQLServer)
Education
o B-Tech (Computer Science) From Mahatma Gandhi University, Kerala in 2005
Personal Information
Language Known : English, Hindi, Malayalam
Visa Status : Employment Visa (with NOC)
Marital Status : Unmarried
Emirates ID : 784-1984-9219659-1
Driving License : Valid Dubai License, Inidan License
Reference
Available on request
